Risk Management is the systematic process of managing an organization's risk exposures to achieve its objectives in a manner consistent with public interest, human safety, environmental factors, and the law. It consists of the planning, organizing, leading, coordinating, and controlling activities undertaken with the intent of providing an efficient pre-loss plan that minimizes the adverse impact of risk on the campus's physical and financial resources. 

The University of Oklahoma Health Sciences Center Office of Enterprise Risk Management is an important part of The Office of Legal Counsel, serving the Oklahoma City and Tulsa Campuses. The office is charged with or responsible for:

• Developing, coordinating, and recommending risk management programs, policies, and procedures in loss prevention, property, and casualties to include on-campus accidents and injuries.
• Processing of claims and submission of all required reports.
• Conducting business in accordance with the State of Oklahoma Office of Management and Enterprise Services Policies, as well as the Risk Management Division Rules and Regulations.
• Working closely with Campus Police, Fire Marshal, Legal Counsel, Environmental Health and Safety offices, and others.
• Supporting business continuity planning and training for the departments/colleges across the campus.

A member of URMIA (University Risk Management and Insurance Association)

For physician claims history/credentialing requests or insurance verification, please contact OUHPhysicianInsurance@ouhealth.com.  

For claims history/verification for all other health providers, please contact our office by emailing risk-management@ouhsc.edu.

For patient complaints or concerns, please contact OU Health Office of Patience Experience at (405) 271-8008, or email LetUsKnow@ouhealth.com.

For OU Physicians-Tulsa patient safety concerns, complaints, or billing information, call 918-660-3628.