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Enterprise Risk Management

Welcome to the Office of Enterprise Risk Management

Risk Management is the systematic process of managing an organization's risk exposures to achieve its objectives in a manner consistent with public interest, human safety, environmental factors, and the law. It consists of the planning, organizing, leading, coordinating, and controlling activities undertaken with the intent of providing an efficient pre-loss plan that minimizes the adverse impact of risk on the campus's physical and financial resources. 

The University of Oklahoma Health Sciences Center Office of Enterprise Risk Management is an important part of The Office of Legal Counsel, serving the Oklahoma City and Tulsa Campuses. The office is charged with or responsible for:

  • Developing, coordinating, and recommending risk management programs, policies, and procedures in loss prevention, property, and casualties to include on-campus accidents and injuries.
  • Processing of claims and submission of all required reports.
  • Conducting business in accordance with the State of Oklahoma Office of Management and Enterprise Services Policies, as well as the Risk Management Division Rules and Regulations.
  • Working closely with Campus Police, Fire Marshal, Legal Counsel, Environmental Health and Safety offices, and others.
  • Supporting business continuity planning and training for the departments/colleges across the campus.

A member of URMIA (University Risk Management and Insurance Association)

NOTE:

For physician claims history/credentialing requests or insurance verification, please contact OUHPhysicianInsurance@ouhealth.com.  

For claims history/verification for all other health providers, please contact our office by emailing risk-management@ouhsc.edu.

For patient complaints or concerns, please contact OU Health Office of Patience Experience at (405) 271-8008, or email LetUsKnow@ouhealth.com.

For OU Physicians-Tulsa patient safety concerns, complaints, or billing information, call 918-660-3628.

Contact Information

William T. (Tim) Wiseman, ARM-E
University Risk Officer
wtwiseman@ou.edu
405.325.3766 Norman
405.271.3287 Ext. 48040 HSC
Tim's Bio

Jennie Robison, CRM 
Director 
jennie-robison@ouhsc.edu 
405.271.3287 Ext. 48011

Krystal Williams
Risk Manager
krystal-williams@ouhsc.edu
405.271.3287 Ext. 48071

Amy Shilling Moakley
Risk Management Coordinator
amy-shillingmoakley@ouhsc.edu
405.271.3287 Ext. 34234

EJ Miller, cABCF, CBRM, CBRITP
Business Continuity Analyst
ej-miller@ouhsc.edu
405.271.3287 Ext. 50217

Fax 
405.271.3208

Address 
1105 N Stonewall Ave, Ste 121 
Oklahoma City, OK 73117

HSC Risk Management Email
Risk-Management@ouhsc.edu

Tulsa
Tyler Steele
Environmental Health and Safety Officer-Tulsa and Tulsa Risk Management Coordinator
tyler-steele@ouhsc.edu
918.660.3878